Inclement Weather Policy
In most cases we will make a determination in the morning no later than 8AM if we intend to be open or closed for business that day due to inclement weather. We will notify clients in either case, if we are open or closed, via an e-newsletter circulation. As a client, you are automatically enrolled in our e-newsletter communications but if you are unsure if you are on our list or chose to unsubscribe, we encourage you to subscribe so that you can remain informed of these communications. If you would like to verify you are enrolled, please send an email to our Marketing Manager.
The daycare does not follow the Federal Government closings for weather or adverse road conditions. However, our employees may experience difficulty arriving to work that morning and be a little delayed. If we determine that it is necessary to close the daycare early, we will notify the customers whose dogs are already at daycare.
We board dogs 365 days a year which is the main reason our dog daycare remains open during inclement weather. However if for some reason we find it necessary to close daycare, the dogs boarding with us will still receive care. We will instead operate under the holiday schedule with limited play hours and boarding pickup hours. Below is our schedule during holiday times/inclement weather:
Dog Training classes do not follow the federal government closing schedule. If weather or adverse road conditions warrant cancelling classes that evening, a determination will be made no later than 5pm. The trainer will notify all students of the class cancellation by email and by phone who were scheduled to attend that evening. Make-up classes will not be offered.
Dog Wash in Adams Morgan
If the Federal Government closes due to weather or adverse road conditions, the dog wash will also close.
Midday Dog Walks
For pet sitting clients, we request that you provide us with emergency backup relatives or neighbors that can help out during those times where road conditions prohibit us from reaching your home. We will take every step possible to ensure the safety of your pet which may require us to bring them home with us or find alternative boarding means.